General questions
- How do I log on via Surf
- My question is not here, what should I do?
- Can I freeze my membership when I go on vacation?
- I am a member, but my email address is not recognized when I try to log on to My USC. What should I do?
- At which point can I cancel my membership monthly?
- Can I do a trial class of a course?
- I’m a USC member. Can I bring someone to try out USC?
- Do you offer monthly memberships?
- I’m not a student. Can I become a USC member?
- I’m not a member, do you offer a trial membership?
- I’ve purchased a course, but I can’t participate. Can I cancel the course and get a refund?
- I am a member, but my email address is not recognized when I try to log on to My USC. What should I do?
- I can’t seem to make a reservation. What should I do?
- I purchased a product online but did not get a confirmation. Was my subscription successful?
- How can I cancel my membership?
- Can I freeze or cancel my membership when I’m ill or injured?
- Can I freeze my membership if I go abroad for my studies/an internship?
- Can I cancel my membership when I move?